Calling Contacts with Google Hangouts

ProsperWorks is truly built for Google. With our newest integration with Google Hangouts, you can now call your Leads and Contacts via Google Hangouts with a simple click. ProsperWorks makes it easier for you to stay connected with all your contacts! 

Google Hangouts bring your conversations to life with photos, emoji, and even group video calls! 

How to Use Google Hangouts:

1 - You can initiate a Google Hangout with your Leads and Contacts from the preview pane in the list view or from the details page. Just click on the "more" icon   and then click on the Start a Hangout button:

 

 

**Google Hangout calls to an email address are free!
**Google Hangout calls placed to a phone number in the US and Canada are free!
**Google Hangout calls placed to phone numbers in other countries have a super low rate

3 - A Google Hangout Pop Up Window will ask you if you are ready to join the video call. Click the Join button. 

4 - PropserWorks will pre-populate the phone number for that Person. Confirm that is the correct phone number, and click Call.

If you do not have a phone number for that Person stored in ProsperWorks, ProsperWorks will pre-populate that Person's email address. Confirm that is the correct email address, and click Invite.

5 - To end the call, click on the Leave Call button

 

  

Troubleshooting:

Turn on Google Hangouts in Gmail
Google Hangouts System Requirements

 

 

 

 

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Comments

  • Avatar
    Bert Shure

    I wish that I could start a call with Google Hangouts from the gmail page with the prosperworks extension.

    Going to the prosperworks webpage is almost as much with as going to voice.google.com and typing a few letters of the person's name.

  • Avatar
    Dennis Daniels

    @Bert
    I totally agree...

  • Avatar
    Eric Thompson

    We are still considering PW. This calling feature is a big factor. It would make a big difference if A] it were possible from the gmail window and if it didn't take so many clicks. Calling and emailing are the lifeblood of communication. Needs to be one-click OR EVEN BETTER keyboard shortcut.

  • Avatar
    Michael Norman

    Can you track call time for calls done through hangouts?

  • Avatar
    Jeff Duke

    @Bert - 100% agree.

    I deal with B2B (business to business). Can you add this feature to Companies?

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