If you have logged in by authenticating with Google, we will also pull information from your Google Contacts to input information automatically into the system.
The only criteria for this to work is their Email-Address to match from ProsperWorks with the email-address they are registered with the social media that's public. Profiles set to public will also not work.
When you click on Add Person in the Extension you may notice some information is prefilled before adding the information. The prefilled information uses EverContact to fetch information based off the signature of the contact you're viewing.
My contact has social media and/or signature but there is no data.
There are a variety of reasons contact data may not always be fetched. Unfortunately, since ProsperWorks uses these 3rd party tools we are not always able to identify why information may not be immediately gathered.
One reason could be that the email-address in your ProsperWorks contact record is not the registered email-address of the select social media.
Please reach out if you have any further questions!